Terms & Conditions
TERMS AND CONDITIONS
For ease of reading, we have divided these terms into several sections:
● Contract parties
● How to contact us
● Delivery & insurance
● Right of return, refund or cancellation
● Our liability
● How we may use your personal information
● Events outside our control
● Other important terms
These terms will apply to any contract between us for the sale of products to you (“Contract”). Please read these terms carefully before ordering any products from the website. By placing an order on the website you agree to be bound by these terms, as well as any general terms and conditions of use, which may be published on the website from time to time. Every time you wish to order a product, please check these terms as we may have made changes to them since your last order and the terms in force at the date of each order will apply.
“We”, “us”, “our” are Sweetwater Hemp Company LLC a company registered in the United States.
“You” and “your” are the person who buys or agrees to buy products on the website from us.
HOW TO CONTACT US
When we refer, in these terms, to "in writing", this will include email. If you have any questions or complaints about the products or these terms these should be emailed to us using the contact form on our website or mailed to our address at 27905 Sweetwater Rd, Pleasanton, NE, 68866-3039. Please include your full name, contact phone, contact email, and address. If we have to contact you we may do so by telephone, or by writing to you at the email address or postal address you provided to us and/or at the time that you are registered to use the website.
How we will accept your order
By placing an order you are offering to purchase a product in accordance with these terms. After you place an order for a product, you will receive an email from us acknowledging and confirming your order. At which point a binding contract will come into existence between you and us. We recommend that you print a copy of that order confirmation for your records, as well as a copy of these terms.
If we cannot accept your order
If we are unable to accept your order, for example because that product is not in stock or no longer available, we will inform you of this by email and we will not process your order. If you have already paid for the product, we will refund you the full amount including any delivery charges, as soon as possible. If the order is temporarily out of stock we will inform you of this by email and we will process your order as soon as it is back in stock giving you a time-frame of when to expect your order to be back in-stock.
We reserve the right to limit quantities purchased per person, per household or per order and to cancel or refuse orders that exceed such limits.
Your order number
We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
You must be 18
To place an order, you must be above the age of 18. If it comes to our attention that an order has been made by a person under the age of 18, we reserve the right to decline it.
The products you may purchase on the website are directly sold by Sweetwater Hemp Company LLC.
If available, you may elect to pre-order our products prior to any product launch. Any customer who pre-orders a product will receive an email informing them that it is “Available on Pre-order”. They will be notified when their product is expected to ship.
Some products will be available for purchase on the site, but will not be currently in stock. Any customer who orders a product that is on backorder will receive an email informing them that it is “Available on Backorder”. They will be notified when they will receive their product.
Products may vary slightly from their pictures on the website
While we have made every effort to display as accurately as possible, the colors and images of our products that appear on the website the images are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that a device's display of the colors accurately reflects the color of the products. Your products may vary slightly from those images. This is also true to the size of the product depicted in images.
Product packaging may vary
The packaging of the products may vary from that shown in images on the website or social media.
All products sold on our website that contain glass are safe when used properly. However, due to drops and usage, glass can crack, fracture, or break. As with all broken glass, we recommend being careful if your glass product should break. If your glass product should arrive to you broken, you have 24 hours from the arrival date to report it. You may be required to submit proof of the broken product.
Prices on the website
The price of products will always be shown to you before you submit your order. Prices for our products may change from time to time but changes, other than where incorrect pricing has occurred, will not affect any order which we have accepted by email.
What happens if the price is wrong
It is always possible that, despite our best efforts, some products may be incorrectly priced on the website. We will normally check prices before accepting your order. If a product’s correct price at your order date is higher than the price stated to you, we will contact you for instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakable and could reasonably have been recognized by you as incorrect pricing, we may end the contract, refund you any sums you have paid and require the return of any such goods provided to you.
You agree to provide current, complete and accurate purchase and account information for all purchases made on the website. You promptly agree to update your account and other information, including your email address, phone, address, credit card numbers and expiration dates, so that we can complete your transaction and contact you as needed. You expressly agree that we are not responsible for any loss or damage arising from the submission of false or inaccurate information.
We use standard internet encryption technology to provide you with the maximum practicable level of security. By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of purchases.
If available, you may elect to sign up for recurring payments. Full payment is required at the time the order is placed and if you selected to have recurring payments then your card will be charged on those recurring terms. For example we offer a subscription option for every 30 days(monthly) or every 60 days (2months). Our subscriptions offer a discounted price when you choose either option or other options that may become available.You can pay through our payment processor or any other payment methods which we may add to the website from time to time. Your use of any payment services to purchase products will be subject to the terms and conditions of the applicable payment processor.
You agree to provide current, complete and accurate purchase and account information for all purchases made on the website. You promptly agree to update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transaction and contact you as needed. You expressly agree that we are not responsible for any loss or damage arising from the submission of false or inaccurate information.
DELIVERY & INSURANCE
Shipping is by a global recognized and insured courier. This courier may change from time to time.
When will you get your products?
During the order process we will let you know when we aim to provide the products to you. If we are unable to meet the estimated delivery date, we will contact you with a revised estimated delivery date. Generally, estimated delivery dates for products can be found on our shipping page.
Please note that all delivery time frames given are estimates which exclude weekends and bank/public holidays. Any dates provided to you by us are simply estimates given in good faith based on the shipping method selected. For the avoidance of doubt such dates are only approximations and we are not bound by them. We accept no liability for any delay in the delivery of the products.
Signature required on delivery
If you select that a signature required on delivery then it will be required for release of the products to you at the delivery address you gave us. If our delivery agent is unable to deliver to you because you are not present when the goods are delivered and if you do not follow their instructions to rearrange for delivery then we may end the contract with you and cancel your order. Where this occurs we reserve the right to charge you for costs that we have incurred attempting to deliver the products to you.
Your product will be fully insured during delivery
The product will be your responsibility from the time it is delivered to the address you gave us or it is otherwise collected or delivered in accordance with your instructions to the relevant postal service and/or carrier selected. This does not affect your statutory rights to cancel your order but please bear in mind that you will be responsible for any damage that you do to goods once they are in your possession.
We are unable to deliver to mail-forwarding addresses and temporary residence addresses. This is to ensure the safe and undamaged delivery of your product(s).
RIGHT OF RETURN, REFUND & CANCELLATION
Your right to return products that are faulty or not as described.
We do not normally accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us using our contact form and quote your order number.
If your products are faulty or not as described, you have a right to cancel, get the products replaced and/or receive a full if you notify us within the cancellation period. Replacements are subject to availability.
You will also be provided with a refund for any reasonable standard shipping charges you may incur by returning the faulty products to us (but may require you to provide proof of those costs).
We reserve the right to reject refund requests which relate to goods which have been damaged by customers while being used or not correctly cared for.
If you are entitled to and request a refund, we will process this as soon as possible after receiving the returned faulty product from you if we choose to request it returned or we may decide to have you keep it and send the refund.
We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that we could have foreseen because the loss or damage was an obvious consequence of our failure to comply with these terms or our negligence or if they were contemplated by you and us at the time we entered into the contract. We are not responsible for any loss or damage that we could not have foreseen.
We are not liable for business loss
We shall have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We also expressly exclude any liability for any loss or damage which may be incurred by you as a result of your breach of these terms.
We do not exclude or limit, in any way, our liability to you where it would be unlawful to do so
We do not in any way exclude or limit our liability for death or personal injury caused by our negligence; or fraud or fraudulent misrepresentation; or any other liability which may not be limited or excluded under applicable law. Any statutory warranties to which you are entitled as a consumer (including, for example, that any service is carried out with reasonable skill and care, and any products provided are of satisfactory quality) are unaffected by these terms.
Our total aggregate liability in respect of any and all claims that you may bring against us in connection with Contracts and/or any use by you of the website or products shall be no more than a total of twice the value of the affected product(s).
HOW WE MAY USE YOUR PERSONAL INFORMATION
We may use the personal information you provide to us:
• To supply the products to you;
• To process your payment for the products; and
• If you consent, during the order process, to give you information about similar products that we provide, but you may stop receiving this at any time by contacting us.
EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by an Event Outside Our Control. An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action, civil commotion, riot, terrorist attack (or threat), war (or threat) or fire, explosion, storm, tornado, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
OTHER IMPORTANT TERMS
If an ingredient or product is not of the required standard, appropriate action is taken as documented in Sweetwater Procedures.
All complaints and resolutions are properly documented.
There is a procedure in place for recording any adverse reactions.
Transfer of these Terms
We may transfer our rights and obligations under a contract to another organization, but this will not affect your rights or our obligations under these terms.
Third party rights
This Contract is between you and us. Subject to the transfer right above, no other person shall have any rights to enforce any of its terms.
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
Governing law and jurisdiction
These terms are governed by the laws of the State of Nebraska, United States.
CHANGES TO THESE TERMS AND CONDITIONS
However, it is your responsibility to check these terms before each use of the website.
Please return to this page from time to time in order to check whether any changes have been made to these terms.
CHANGES AND CONTENT
We may update the website from time to time, and may change the content featured on it at any time, including changing the prices of goods, withdrawing certain goods from sale, or changing the terms of any special offers. We will often email our users letting them know about any major changes in advance, but reserve the right to make changes at any time and for any reason without notice.
Some products may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Although we make every effort to display our products accurately on our site, we shall not be liable for any errors, inaccuracies, omissions, or other defects in the content on our website.
We do not guarantee that the website, or any content on it, will be free from errors or omissions, nor do we undertake to regularly update the website or to ensure that content on it is up to date or current.
ACCESSING THE WEBSITE
We do not guarantee that the website, or any content on it, will always be available or that access to it will not be uninterrupted. Access to the website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the website without notice. We will not be liable to you if for any reason the website is unavailable at any time or for any period.
We do not represent that content available on the website is appropriate. We may limit the availability of the website or any service or product described on the website to any person or geographic area at any time. If you choose to access the website from outside the United States, you do so at your own risk and accept that you are wholly responsible for your own compliance with local laws.
YOUR EMAIL ADDRESS
If you supply your email address in the course of using our website, you agree that all information supplied will be true and accurate and will be kept up to date at all times.
INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights inherent in the website, and in the material published on it. Nothing in these terms or on the website shall give effect to any transfer of such intellectual property rights from us to you.
Your sole right to use the intellectual property inherent in the website is a non-exclusive license to make use of such content only as is strictly necessary to enable you to access the website and to peruse its contents.
You may print off one copy, and may download extracts, of any page(s) from the website for your personal use and you may draw the attention of others within your organization to content posted on the website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on the website must always be acknowledged.
You must not use any part of the content on the website for commercial purposes without obtaining a license to do so from us or our licensors.
You may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of the website without our express written consent.
LIMITATION OF OUR LIABILITY
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the website or any content on it, whether expressed or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
• use of, or inability to use, the website; or
• use of or reliance on any content displayed on the website;
• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the website or to your downloading of any content on it, or on any website linked to it.
We do not guarantee that the website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access the website. You should use your own virus protection software.
You must not misuse the website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to the website, the server on which the website is stored or any server, computer or database connected to the website. You must not attack the website via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the website will cease immediately.
LINKING TO THE WEBSITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists unless you have written consent.
You must not establish a link to the website in any website that is not owned by you.
The website must not be framed on any other site, nor may you create a link to any part of the website other than the home page unless you have written consent.
We reserve the right to withdraw linking permission without notice.
THIRD PARTY LINKS AND RESOURCES IN THE WEBSITE
Where the website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources. We assume no responsibility for the content of the websites linked to the website. Such links should not be interpreted as an endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them. If you do link from the website to other websites, your use thereof will also be subject to those websites’ Terms and Conditions.
This website is owned and operated by Sweetwater Hemp Company LLC (“our”, “us”, “we”, or “Sweetwater”). We are committed to protecting and respecting your privacy.
When you supply any personal data to us we have legal obligations towards you in the way we use that data. We must collect the information fairly and explain to you how we will use it. For ease of reading, we have divided this Policy into several sections:
• What information do we collect
• How and why do we use/share your information
• For How long do we keep your information
• Security and International Data Transfers
• Your Rights
• Contact Details
It is important that you read this Policy together with any other privacy notice or fair processing notice that we may provide at or around the time that we collect or process personal data about you so that you are fully aware of how and why we are using that data.
By visiting our website, you agree to its terms (including as amended from time to time) and this Policy. If, for any reason, you do not agree to the terms of this Policy, please stop using this website.
We reserve the right to revise or amend this Policy at any time to reflect changes to our business or changes in the law. Where these changes are significant, we will endeavor to email all our registered users to make sure that they are informed of such changes. However, it is your responsibility to check this Policy before each use of the website.
Please note that our website is not directed at children under the age of 18 ("child" or "children") and we do not knowingly collect personal information about children. If you believe we have collected personal information about your child, you may contact us using our contact form on our website and request that we remove information about your child.
WHAT INFORMATION DO WE COLLECT?
What is personal data?
Where this Policy refers to ‘personal data’ it is referring to data about you from which you could be identified – such as your name, your date of birth, your contact details and even your IP address.
By law all organizations in the United States are obliged to process your personal data in certain ways and to ensure that you are given an appropriate amount of information about how they use it. You also have various rights to seek information from those organizations about how they are using your data, and to prevent them from processing it unlawfully. For more information about these rights, please see the ‘Your Rights’ section of this policy.
Data we collect from you when you use our website
When you use this website to purchase our products, register an account, subscribe to our website and services, or participate in social media functions, contact us by post, telephone, email or SMS, participate in a competition or promotion or report a problem with this website, we may collect, store and use certain personal information that you disclose to us. The information we collect from you may include (but is not limited to) your title, name, address, IP address, email address and payment details.
We shall also collect information about you when you visit our website through the use of technologies such as cookies. The following are examples of information we may collect:
• Information about your device, browser or operating system;
• Your login information;
• Time zone setting;
• Your IP address;
• Information about links that you click and pages you view on our website
• Length of visits to certain pages;
• Products you viewed or searched for; page response times;
• Download errors;
• Page interaction information (such as scrolling, clicks, and mouse-overs);
• Methods used to browse away from the page;
• The full Uniform Resource Locators (URL) click stream to, through and from this website (including date and time); and
• Any phone number used to call our customer service number.
We also partner with third parties who may collect anonymous usage or statistical data through your use of our website (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We may receive information about you from them through the use of cookie technology to personalize advertisements for goods and services.
For more information on this kind of technology, please see our Cookies Policy.
Updating your information
If you want to update the information you have previously given to us, you can contact us by using our contact form on our website
HOW AND WHY DO WE USE/SHARE YOUR INFORMATION
Collecting your information
Here are some examples about how we may use the information we collect about you:
• To provide you with a personalized browsing experience when using this website;
• To allow you to participate in interactive features of our website, when you choose to do so;
• To provide you with the information, products and services that you request from us;
• To process your order and fulfill any contractual agreements between you and us;
• To comply with legal and regulatory requirements;
• To manage any account that you hold with us;
• To administer our site and for internal operations including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• To ensure that content from this website is presented in the most effective manner for you and for your computer;
• To notify you about changes to this website or our services; and
• As part of our efforts to keep our site safe and secure.
Why are we allowed to use your information in this way?
We will only use your personal data in the following circumstances:
• Where you have asked us to do so, or consented to us doing so;
• Where we need to do so in order to perform a contract we have entered into with you;
• Where it is necessary for our legitimate interests (or those of a third party) and your fundamental rights do not override those interests; and
• Where we need to comply with a legal or regulatory obligation.
Sharing your information
Depending on how and why you provide us with your personal data, we may share it in the following ways:
• With selected third parties including business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you (see “Service Providers” below) or for the purpose of sourcing you employment or engagements with a third party; and
• With analytics and search engine providers that assist us in the improvement and optimization of this website.
We will not share your information with third parties in order for that third party to provide direct marketing communications to you, unless it relates to a specific activity which we are undertaking with a third party (e.g. a competition) and you have provided your consent for such use. Such activity will have its own terms and conditions relating to the way in which your information may be used.
We may also disclose your personal information to third parties in the following events:
• If we were to sell or buy any business or assets, in which case we might disclose your personal information to the prospective seller or buyer of such business or assets;
• If Sweetwater or substantially all of its assets are acquired by a third party, in which case personal information held by us about our customers will be one of the transferred assets; and
Our service providers provide us with a variety of administrative, statistical, and technical services. We will only provide service providers with the minimum amount of personal data they need to fulfill the services we request, and we stipulate that they protect this information and do not use it for any other purpose. We take these relationships seriously and oblige all of our data processors to sign contracts with us that clearly set out their commitment to respecting individual rights, and their commitments to assisting us to help you exercise your rights as a data subject.
Links to third party sites
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. We may also provide links to third party websites that are not affiliated with www.sweetwaterhempcompany.com. All third party websites are out of our control and are not covered by this Policy. If you access third party sites using the links provided, the operators of these sites may collect information from you that could be used by them, in accordance with their own privacy policies. Please check these policies before you submit any personal data to those websites.
HOW LONG DO WE KEEP YOUR INFORMATION?
We will hold your personal information on our systems only for as long as required to provide you with the products and services you have requested.
Where you sign up to receive email marketing from us we will retain your email address after you ‘opt-out’ of receiving emails in order to ensure that we continue to honor and respect that request. To unsubscribe from marketing emails at any time, please click on the “Unsubscribe” link at the bottom of any marketing email and update your account preferences. You may also contact us to inform us if you do not wish to receive any marketing materials from us.
In some circumstances you can ask us to delete your data: see ‘Your Rights’ below for further information.
In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
SECURITY AND INTERNATIONAL DATA TRANSFERS
Sweetwater takes the protection of your information very seriously. We use encryption (SSL) to protect your personal data when appropriate, and all the information provided to us is stored on secure servers once we receive it.
We may store your personal data on secure servers either on our premises or in secure third party data centers.
Please note that some of our service providers may be based outside of the United States. These service providers may work for us or for one of our suppliers and may be engaged in, among other things, the fulfillment of your request for information, products and services, the processing of your payment details and the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing. Where we transfer your data to a service provider that is outside of the United States we seek to ensure that appropriate safeguards are in place to make sure that your personal data is held securely and that your rights as a data subject are upheld. If you would like more information about how the mechanism by which your personal data is transferred, please contact us using the contact form on the website.
All payments for products and services are provided through our trusted third party payment service providers. Please see their terms and conditions for further information on the way they treat your payment details.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of this website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
As a data subject you have a number of rights in relation to your personal data. Below, we have described the various rights that you have, as well as how you can exercise them.
Right of Access
You may, at any time, request access to the personal data that we hold which relates to you (you may have heard of this right being described as a "subject access request").
Please note that this right entitles you to receive a copy of the personal data that we hold about you in order to enable you to check that it is correct and to ensure that we are processing that personal data lawfully. It is not a right that allows you to request personal data about other people, or a right to request specific documents from us that do not relate to your personal data.
You can exercise this right at any time by emailing us on our contact form on our website and telling us that you are making a “Subject Access Request”. You do not have to fill in a specific form to make this kind of request.
Your Right to Rectification and Erasure
You may, at any time, request that we correct personal data that we hold about you which you believe is incorrect or inaccurate. You may also ask us to erase personal data if you do not believe that we need to continue retaining it (you may have heard of this right described as the “Right to be Forgotten”).
Please note that we may ask you to verify any new data that you provide to us and may take our own steps to check that the new data you have supplied us with is correct. Further, we are not always obliged to erase personal data when asked to do so; if for any reason we believe that we have a good legal reason to continue processing personal data that you ask us to erase we will tell you what that reason is at the time we respond to your request.
You can exercise this right at any time by emailing us on our contact form on our website and telling us that you are making a 'Request to have your personal data rectified or erased' and on what basis you are making that request. If you want us to replace inaccurate data with new data, you should tell us what that new data is. You do not have to fill in a specific form to make this kind of request.
Your Right to Restrict Processing
Where we process your personal data on the basis of a legitimate interest (see the section below which explains this) you are entitled to ask us to stop processing it in that way if you feel that our continuing to do so impacts on your fundamental rights and freedoms or if you feel that those legitimate interests are not valid.
Sweetwater may process your personal data on the basis of a legitimate interest in the following ways:
• To improve and optimize our website to ensure that it provides a high quality user experience;
• For the purposes of enabling us to gather insights into user behavior which we collect from cookies which you consent to us deploying on your computer;
• For the purposes of enabling us to record details of sales and to keep accurate books and records about our business.
You may also ask us to stop processing your personal data (a) if you dispute the accuracy of that personal data and want us verify that data's accuracy; (b) where it has been established that our use of the data is unlawful but you do not want us to erase it; (c) where we no longer need to process your personal data (and would otherwise dispose of it) but you wish for us to continue storing it in order to enable you to establish, exercise or defend legal claims.
Please note that if for any reason we believe that we have a good legal reason to continue processing personal data that you ask us to stop processing, we will tell you what that reason is, either at the time we first respond to your request or after we have had the opportunity to consider and investigate it.
You can exercise this right at any time by emailing us on our contact form on our website and telling us that you are making a 'Request to have us stop processing the relevant aspect of your personal data' and describing which of the above conditions you believe is relevant to that request. You do not have to fill in a specific form to make this kind of request.
Your Right to Portability
Where you wish to transfer certain personal data that we hold about you, which is processed by automated means, to a third party you may email us and ask us to provide it to you in a commonly used machine-readable format.
Because of the kind of work that we do and the systems that we use, we do not envisage this right being particularly relevant to the majority of individuals with whom we interact. However, if you wish to transfer your data from us to a third party we are happy to consider such requests.
Your Right to stop receiving communications
For details on your rights to ask us to stop sending you various kinds of communications, please contact us on our contact form on our website
Your Right to object to automated decision making and profiling
You have the right to be informed about the existence of any automated decision making and profiling of your personal data, and where appropriate, be provided with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing that affects you.
Exercising your rights
When you email us making a request to exercise your rights we are entitled to ask you to prove that you are who you say you are. We may ask you to provide copies of relevant ID documents to help us to verify your identity.
It will help us to process your request if you clearly state which right you wish to exercise and, where relevant, why it is that you are exercising it. The clearer and more specific you can be, the faster and more efficiently we can process your request. If you do not provide us with sufficient information then we may delay action on your request until you have provided us with additional information (and where this is the case we will tell you).
If you have any queries regarding this Policy, if you wish to exercise any of your rights set out above or if you think that the Policy has not been followed, please email on our contact form on our website.